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Charge 5 won't charge

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‎10-01-2023 07:12 - last edited on ‎10-01-2023 07:22 by Fitbit Moderator

‎10-01-2023 07:12 - last edited on ‎10-01-2023 07:22 by Fitbit Moderator

This is my 2rd device in a year.  Now my device won't charge when I Plug it in.  I've checked that everything is hooked up correctly.  Nothing.

Moderator Edit: Clarified subject

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‎10-01-2023 07:26

‎10-01-2023 07:26

Hi there, @candybattles. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

Please follow the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging? Let's try making sure both, your Charge 5 and charge and clean and free of any debris.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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1 REPLY 1

‎10-01-2023 07:26

‎10-01-2023 07:26

Hi there, @candybattles. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

Please follow the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging? Let's try making sure both, your Charge 5 and charge and clean and free of any debris.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer