help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 won't charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-10-2023 18:45 - last edited on ‎12-14-2023 11:36 by Fitbit Moderator

‎12-10-2023 18:45 - last edited on ‎12-14-2023 11:36 by Fitbit Moderator

My charge 5 fitbit is not getting displayed.
It is not functioning at all.
Where lies the solution.
The sensor light is not flickering as it use to do.
What is the problem?
What is the solution.

 

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎12-14-2023 11:55

‎12-14-2023 11:55

Hi @Viswa_2023. Welcome to the community forums.

I've moved your post to the Charge 5 board so we can keep the forums organized. Thanks for the details that you've provided, and I'm sorry this occurred to your tracker. Because your post didn't mention, could you confirm if you've tried the troubleshooting steps described here? If not, please let's give them a try and monitor its behavior afterward.

Best Answer
0 Votes