Charge 5 won't charge

[Michellesom]

My fitbit charge 5 won't charge and I can't get thru to customer service.  I almost bought the 6 but since I  cannot reach customer service about my current one forget it! I've been a loyal customer for years and now they couldn't careless about my troubles!

Moderator Edit: Personal info removed

[Odyssey13]

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options