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Charge 5 won't hold a charge

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‎02-07-2024 06:03 - last edited on ‎02-07-2024 06:11 by Fitbit Moderator

‎02-07-2024 06:03 - last edited on ‎02-07-2024 06:11 by Fitbit Moderator

My Charge 5 will not hold a charge for more than an hour. I charge it to 100% and within the next 45 minutes it's at 15%. Any 

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‎02-07-2024 06:11

‎02-07-2024 06:11

Hi there @Pllara9605_, welcome back to the community.
 
Thank you for reporting us about the inconvenience you are facing. Please be aware that certain functions may have an effect on how long your device's battery lasts. The Always On Display is one of the features I describe. With some clock faces, you may use this option to keep the display on always.
 
Please take a look at this article, which lists every feature I mentioned.
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