Charge 5 won't pair or reset

[Doner745]

I’ve had syncing issues when the battery dropped below 20% and this time, nothing besides the clock is working. 

I’ve tried resetting via the settings and with the press button approach. Neither of them showed a reaction. 

I’ve  turned off Bluetooth, shut my phone off as outlined in another article. Also with no success. Removing the Charge 5 from the app to pair it again is not working. It can’t find the device anymore. 

What else can I try to get it to work again? Don’t want to buy a new yet (it’s less than 2 years old). Many thanks.


Moderator Edit: Clarified subject

[Yupo53]

Having the same issue 

[Doner745]

Battery completely drained and reconnected as it’s recharging. That seems to do the trick. Rather painful though…

[muggajava]

I'm having the same issue only it wasn't caused by low battery.  Charge 5 can't be found to pair on Bluetooth.