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Charge 5 won't record cycling automatically

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‎05-08-2022 11:53

‎05-08-2022 11:53

When I cycle my charge 5 won't wont automatically register it, even when I've been cycling for 30 minutes.

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‎05-08-2022 22:30

‎05-08-2022 22:30

That's a shame @Livv25 .

 

Just to check, is Auto-Recognized switched to On for Outdoor Bike in your App?  You can check this by tapping on your Profile picture from the Today Screen, then Activity and Wellness, then Exercise, then Outdoor Bike. If it is switched off, turn it on and then sync your Charge 5.  

 

If it has been on until now but isn't registering your bike rides, I'm not sure why.  One thing you can try is restarting your Charge 5.  From the Clock Face screen scroll down until you get to Settings, then scroll up to Restart Device, tap and follow the instructions.

 

If that still doesn't work, it might be setting up an Exercise Shortcut on your tracker for Bike and pressing start and stop yourself to track it.

 

If you need help setting that up, please let me know.

 

Good luck!

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