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Charge 5 won't stop vibrating

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‎07-17-2024 19:59 - last edited on ‎07-18-2024 07:32 by Fitbit Moderator

‎07-17-2024 19:59 - last edited on ‎07-18-2024 07:32 by Fitbit Moderator

charge 5 won't stop vibrating - how do I stop this?


Moderator Edit: Clarified subject

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3 REPLIES 3

‎07-18-2024 04:29

‎07-18-2024 04:29

Hi, @Juliac232 welcome, have you tried restarting your Charge 5? You have two options, this video demonstrates both .

I hope this helps but if you are still stuck please post here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer

‎07-18-2024 07:37

In response to Gr4ndp4

‎07-18-2024 07:37

Hi there, @Juliac232. It's nice to see you around the Fitbit Community Forums. I'm sorry to hear that your Charge 5 won't stop vibrating. I understand your concern, I will do my best to help you! 

I agree with @Gr4ndp4, as a first approach, please restart your Fitbit device.

If the issue persists, please try a different USB port or a UL-certified wall charger. Also, make your Fitbit device is connected securely to the charging cable.

Maria | Community Moderator, Fitbit


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‎07-19-2024 03:33

‎07-19-2024 03:33

One of mine did this and then died shortly after.

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