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Charge 5 won't sync anymore

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‎05-08-2023 07:05 - last edited on ‎05-08-2023 10:07 by Fitbit Moderator

‎05-08-2023 07:05 - last edited on ‎05-08-2023 10:07 by Fitbit Moderator

All of a sudden my Charge 5 no longer syncs to the Fitbit app on iPhone. Also fully charged battery last night now at 60% on device.

 

 

Moderator Edit: Clarified subject

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‎05-08-2023 10:08 - edited ‎12-10-2023 06:16

‎05-08-2023 10:08 - edited ‎12-10-2023 06:16

Hi there, @PDB-Mequon. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Charge 5.

If you haven't done so yet, please see Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-08-2023 10:08 - edited ‎12-10-2023 06:16

‎05-08-2023 10:08 - edited ‎12-10-2023 06:16

Hi there, @PDB-Mequon. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Charge 5.

If you haven't done so yet, please see Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎05-12-2023 07:11

In response to MarreFitbit

‎05-12-2023 07:11

That worked. I am not sure why the battery life suddenly deteriorated but it is back to normal now.

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‎05-12-2023 07:28 - edited ‎05-26-2023 10:52

In response to PDB-Mequon

‎05-12-2023 07:28 - edited ‎05-26-2023 10:52

@PDB-Mequon Awesome! I'm glad to hear your issue was solved. 😊

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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