09-18-2024
16:48
- last edited on
09-19-2024
04:06
by
MarreFitbit
09-18-2024
16:48
- last edited on
09-19-2024
04:06
by
MarreFitbit
My Charge 5 won't sync with my Android. Ive tried all the re-syncing steps, have uninstalled and reatalled the app on my cell, have turned on and off my Bluetooth.
My Android isn't seeing the Charge 5 in the pairing view. Help.
Moderator Edit: Clarified subject
09-19-2024 04:23
09-19-2024 04:23
Hi there, @SusanH57. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Charge 5 is still not syncing. I understand your concern, I will do my best to help you with this!
To better assist you, please confirm if you've tried all steps (in the order listed without skipping a single one) recommended in this help article Why won't my Fitbit device sync?
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09-19-2024 08:27
09-19-2024 08:27
Takes forever to synch with iPhone (if it synchs at all) despite all trouble shooting and is getting worse all the time. The common denominator here is Fitbit as it happens with different device brands. I wish Fitbit would take accountability for fixing this rather than continually blaming user, device or simply repeating the same old tired trouble shooting steps that we’ve all tried multiple times. I’m ready to make the switch to a brand of tracker.
09-19-2024 12:27
09-19-2024 12:27
Yes. I've followed the steps in order at least 4 times. I've had this problem in the past at least 3 other times over the past two years. I'm given up and have ordered the Versa 4