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Charge 5 won't sync with Windows 10

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‎06-02-2023 08:47 - last edited on ‎06-02-2023 08:52 by Fitbit Moderator

‎06-02-2023 08:47 - last edited on ‎06-02-2023 08:52 by Fitbit Moderator

Does any 3rd party software exist to sync Fitbit Charge 5 with windows 10?

 

Moderator Edit: Clarified subject

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‎06-02-2023 09:26 - edited ‎06-02-2023 09:28

‎06-02-2023 09:26 - edited ‎06-02-2023 09:28

Hello @SunsetRunner and welcome to the Community.  I'm sorry, but there is no way to sync your Charge 5 with a PC or a Mac.  Fitbit had two proprietary ways to sync: Fitbit Connect and a Fitbit app for Windows 10.  Both were deactivated in October 2022.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎06-02-2023 09:58

‎06-02-2023 09:58

Hi there,  @SunsetRunner. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post.

I'm afraid there's not such a third-party app. Please note you need a compatible Android phone, iPhone, or iPad to set up new Fitbit devices. You can’t set up or sync with Windows 10 devices.

For more information about supported devices and operating systems, please see www.fitbit.com/global/us/technology/compatible-devices

Maria | Community Moderator, Fitbit


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‎06-02-2023 10:25

In response to LZeeW

‎06-02-2023 10:25

Why Fitbit/Google does not release Fitbit Connect and a Fitbit app for Windows 10 as open source? This would allow 3rd party software developers to provide this rather useful functionality and allow Fitbit users easy way to view their data on large screens. 

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