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Charge 5 won't sync

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‎04-13-2023 13:07 - last edited on ‎04-14-2023 04:19 by Fitbit Moderator

‎04-13-2023 13:07 - last edited on ‎04-14-2023 04:19 by Fitbit Moderator

My charge5 will not sync at all.Tried all steps, very  dissatisfied 

 

 

Moderator Edit: Clarified subject

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‎04-14-2023 04:20 - edited ‎06-17-2023 11:39

‎04-14-2023 04:20 - edited ‎06-17-2023 11:39

Hi there, @Yersenia. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Charge 5 before reaching out. We‘re taking your comments and sentiments in regards to our products into consideration.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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