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Charge 5 won't sync

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‎01-17-2024 14:09 - last edited on ‎01-21-2024 06:51 by Fitbit Moderator

‎01-17-2024 14:09 - last edited on ‎01-21-2024 06:51 by Fitbit Moderator

My charge 5 will not sync or pair even though I've done all the troubleshooting that's recommended.

This watch has to be the worst ever !!

Anyone any ideas or should I just bin it !! I've literally only worn it a handful of times since I purchased it 5 months ago, I just can't be arsed trying to pair & sync each time 

Moderator Edit: Clarified subject

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1 REPLY 1

‎01-17-2024 20:07

‎01-17-2024 20:07

Hi @Ladybirdmo - if you are using the new V4 Fitbit App this is one of the bugs, it can lose connection requiring restarts each time to get it to work.

Author | ch, passion for improvement.

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