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Charge 5 won't sync

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‎01-17-2024 17:59

‎01-17-2024 17:59

My charge 5 won't sync or count steps and sleep?

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3 REPLIES 3

‎01-17-2024 20:10 - edited ‎01-17-2024 20:11

‎01-17-2024 20:10 - edited ‎01-17-2024 20:11

Hi @Rogeralken - did you try restarting it and the phone? Then try and sync.

Make sure it has been charged first.

Author | ch, passion for improvement.

Best Answer

‎01-17-2024 20:17

In response to Guy_

‎01-17-2024 20:17

I restarted the phone don't really know how to restart the fitbit? It hasn't synced since yesterday morning. And the Bluetooth is on.

Sent from my Verizon, Samsung Galaxy smartphone
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‎01-17-2024 20:20

In response to Rogeralken

‎01-17-2024 20:20

@Rogeralken - How do I restart my Fitbit device?

Author | ch, passion for improvement.

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