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Charge 5 won’t sync

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Having trouble syncing my Charge 5..

 

Moderator edit: clarified subject.

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Hi @G2018. Welcome to the community forums.

Thank you for sharing the inquiry regarding Charge 5.

Please make sure that you are using the latest version of the Fitbit app. In addition, confirm that you have followed the steps listed here: Why won't my Fitbit device sync?

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