Charge 5 won't sync

[Celesti]

Charge 5 won't sync.  Help!

Moderator edit: clarified subject.

[ManuFitbit]

Welcome back to the community @Celesti. 

Thank you for sharing the inquiry regarding the Charge 5. 

Please, try to restart the device as indicated here: How do I restart my Fitbit device?

In addition, take a look at the following help article: Why won't my Fitbit device sync?

[RiekoC]

Hello @Celesti 

I was having syncing issues earlier this week. All the typical troubleshooting wasn't working for me. What finally worked for me was clearing the storage for the Fitbit app on my phone, followed by Force Stop. I also restarted my device, for good measure. Since clearing the Fitbit app storage basically removes one's data, I had to log back into the app. When I logged back in, the app repopulated with my data and I was able to sync. 

Although this might not work in your case, it might be worth a try.  

[ManuFitbit]

@RiekoC thank you for sharing your input.

Please give it a try @Celesti and let us know please if you get it sorted out.