08-15-2022
06:59
- last edited on
08-19-2022
07:24
by
DavideFitbit
08-15-2022
06:59
- last edited on
08-19-2022
07:24
by
DavideFitbit
Fitbit 5 won't turn on or sync
Moderator edit: subject updated for clarity
Best Answer08-19-2022 07:23
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-19-2022 07:23
Hi, welcome to the Fitbit Community forums, @Sikk.
I appreciate all the information that you've shared about this inconvenience you've been having with your Charge 5.
I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with some instructions. In this case, they will let you know how to proceed.
Have a good day.
Best Answer