08-24-2024 19:33
08-24-2024 19:33
All my other measurements are working but the mileage isn't recording anymore for ever since the beginning of August. It was fine until then. Can anyone assist? Thank you.
Best Answer08-25-2024 07:23
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-25-2024 07:23
Hi, @Mtnclimbs welcome to the community. To resolve the "Distance" issue go to the Fitbit app "Today" screen>touch your icon> Fitbit settings>exercise>stride length. turn off the "set automatically" slider. This is a reported issue and is, we understand, being attended to.
I hope this helps.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
Best Answer08-25-2024 07:50
08-25-2024 07:50
Best Answer08-25-2024 07:56
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-25-2024 07:56
Hi, @Mtnclimbs Thanks for the feedback, I'm pleased you've sorted it out.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
Best Answer