help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charging Stuck at 99%

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-10-2022 00:57

‎08-10-2022 00:57

Charge5 is showing charge at 99% and is stuck there. The app shows battery is fully charged. Tried restarting but the problem remains. Same problem with the second Charge5. Both the devices were bought on 09-08-2022.

Best Answer
4 REPLIES 4

‎08-10-2022 03:44

‎08-10-2022 03:44

Hi, @Sainath2022, welcome to the community, if the app indicates your "Charge 5" is fully charged and it is showing 99% I do not think there is any problem the difference is only 1/100th of the battery capacity. Are you experiencing any other problems? Let us know.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer
0 Votes

‎08-10-2022 08:30

In response to Gr4ndp4

‎08-10-2022 08:30

Hi, @Gr4ndp4 , It is not a question of 1/100th or 1/1000th.The issue is functionality of the Charge5 tracker and the app that is designed to work with it. If there is mismatch in as simple a function as the display of battery charge, who knows what other information is being processed wrongly by the app or the Charge5 device. It has been only two days since the Charge5 trackers are delivered so it is too early to tell if any other problems crop up.

Cheers 

Best Answer

‎08-10-2022 10:29

In response to Sainath2022

‎08-10-2022 10:29

I've noticed that it can take a long time to go from 99% to 100%.  See if you keep it on the charger if it ever reaches 100%, and how long it takes when it reaches 100% from 99%.

Best Answer
0 Votes

‎11-23-2022 17:32

In response to Gr4ndp4

‎11-23-2022 17:32

usually the first 1-5% last longer than portion, and the charging/discharging process is not in a linear proportion. it worth exploring.

Best Answer
0 Votes