11-02-2022
10:57
- last edited on
11-03-2022
10:30
by
DavideFitbit
11-02-2022
10:57
- last edited on
11-03-2022
10:30
by
DavideFitbit
Clock won't sync to current time zone.
Moderator edit: subject updated for clarity
11-03-2022
10:30
- last edited on
02-19-2025
09:52
by
MarreFitbit
11-03-2022
10:30
- last edited on
02-19-2025
09:52
by
MarreFitbit
Welcome to the Community forums, @Wisconsin23.
Thank you for all the details about the inconvenience you're experiencing with your Charge 5.
Before considering other options, please make sure your phone meets the requirements listed here. Keep in mind that your Charge 5 may show an incorrect time if it hasn't synced or if it has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're using to sync your data. If you haven't done so already, please try removing the Bluetooth connection between your phone and your Fitbit device:
Sync your Charge 5 automatically when you open the Fitbit app or manually by tapping your profile picture > your device tile > Sync Now. If the issue persists, please see Why won't my Fitbit device sync?
In addition, make sure to Turn off the "Set Automatically" option for the time zone on the Fitbit app.
Hope this helps, I'll be around.