09-29-2023 02:43
09-29-2023 02:43
Does anyone know the complaints procedure
09-29-2023 03:21
09-29-2023 03:21
Welcome to the Fitbit community, @Mstewart123!
If you have any issues with your Charge 5, we're always here trying to get you out of trouble.
But you'll have to describe the issue you're having with your device.
09-29-2023 06:58
09-29-2023 06:58
You mean like "I want to talk to the Manager" type complaining?
I don't think it really works that way any more when you're dealing with mega-tech.
Basically, they only care about customer complaints when it hits the bottom line.
There's a reason Google removed "don't be evil" from their code of conduct in 2018 and that's they're okay with their employees being evil.