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Dead screen for the second time

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‎08-09-2022 18:58

‎08-09-2022 18:58

I have had two charge five fitbits get the black screen of death now. I jump through the usual troubleshooting steps (charge, restart, etc.) and neither time has it worked.  Fitbit help has been easy to deal with. Just confirm troubleshooting steps, send a video with a tracking number that they provide in background of the attempt to activate the screen and then it's a warranty replacement.  I hope that this next one (lucky number 3) holds up.  I was a real fan of fitbit devices but this is souring my enthusiasm...

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‎08-09-2022 19:26

‎08-09-2022 19:26

Exact same thing for me. Fitbit replaced my first one fast and this second one, no one is answering my email with video. Frustrating 

 

seems like charge 5 is a dud. Constant black screen failures. 

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