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Does Charge 5 support Google Pay?

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I saw on a couple posts that a few users stated that they had google pay working on their charge 5 devices. I am still stuck with fitbit pay that won't accept any of my cards and I would love to have google pay on board. If anyone can give me any feedback at all on this it would be greatly appreciated. Thanks.

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Hi there, @MrTTox. Welcome to the Fitbit Community Forums. I'm sorry to hear that Fitbit Pay is not working on your Charge 5 due to the bank compatibility. I understand where your concern is coming from. 

Please note Fitbit has offered the tools to allow a bank to make their credit cards available on Fitbit Pay. Then, it's up to each bank to take the next step in connecting their cards to Fitbit.

If you don’t see your bank on the list, you can contact your bank in a private communication or on social media and tell them that you want to use Fitbit Pay to make contactless payments from your Fitbit device. Ask your bank to see www.fitbit.com/fitbit-pay. However, it’s up to the bank to decide if they want to support Fitbit Pay.

Regarding your question, please note Google Pay is available on Charge 6, Sense 2, and Versa 4 only. You can find more information here What should I know about using my Fitbit device to make contactless payments? 

Hope that clarifies your doubt. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @MrTTox. Welcome to the Fitbit Community Forums. I'm sorry to hear that Fitbit Pay is not working on your Charge 5 due to the bank compatibility. I understand where your concern is coming from. 

Please note Fitbit has offered the tools to allow a bank to make their credit cards available on Fitbit Pay. Then, it's up to each bank to take the next step in connecting their cards to Fitbit.

If you don’t see your bank on the list, you can contact your bank in a private communication or on social media and tell them that you want to use Fitbit Pay to make contactless payments from your Fitbit device. Ask your bank to see www.fitbit.com/fitbit-pay. However, it’s up to the bank to decide if they want to support Fitbit Pay.

Regarding your question, please note Google Pay is available on Charge 6, Sense 2, and Versa 4 only. You can find more information here What should I know about using my Fitbit device to make contactless payments? 

Hope that clarifies your doubt. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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