Dynamic GPS

[Cupcakelove76]

If I set my tracker on dynamic GPS, will it use the built in GPS when I don't have my phone? Will it give me a map of my walk? I used dynamic GPS today on a walk and wasn't really sure if it used GPS or not. I'm also wondering how accurate the GPS will be? I have a pedometer app and the distance was quite different than the fitbit. Thank you.

[Wibby]

Hello @Cupcakelove76 

Yes, if you set it to Dynamic, it will use the built-in GPS if your phone is not with you.

It will give you a map of the walk if you set GPS on for Walk on your tracker and press Start and Stop so it knows it's an exercise you want to measure.

In my experience, it does measure the distance as longer when I use GPS.  I'm not sure why that happens but it doesn't bother me that much.  My mapping seems to be quite accurate but my route is quite open.

Here's a link to a page about GPS on Fitbits.

GPS 

I hope that helps a bit.

[Cupcakelove76]

I can't find map for my walk on the app. I read it should be under heart rate, but it's not there. That's why I was wondering if the gps was working. My tracker is quite a bit shorter than the pedometer with gps I have. One of the reasons I wanted to have gps is to Guage walking distance but it doesn't seem to really work. 😕 

[Wibby]

Hello again @Cupcakelove76 

The map should be under Exercise in the App on your phone.  Tap on the Walk and it should show up.  It has no connection to heart rate so wouldn't be there.

Did you set up Walk as a shortcut on your tracker?  Go to the Today screen in the App, tap your profile picture, then Charge 5, then Exercise Shortcuts.  Swipe left to delete one, then +Exercise Shortcut to add Walk.  Sync your Charge 5.  Before you start a Walk, tap Start. Swipe up from the bottom of the screen and check GPS is set to On.  Then press Start to actually start recording your walk.  When you've finished press Stop.  

Go to your App, turn on Bluetooth and sync.  The map should show up on your App under Exercise.

I really hope that helps you!

[Cupcakelove76]

I had it set on a walk. I did look under exercise. There are 3 categories when you open your exercise activity. One is heart rate, which is where I read the map would be. In any case there is no map anywhere to be found on my walk. 

[Wibby]

Hello again @Cupcakelove76 

Did you make sure you were connected to GPS when you started your Walk?  It should have a little icon saying Connecting and then Connected.

If you follow my instructions about how to set it up GPS for walks and check the link which has diagrams to help you see how to do it, it should hopefully work.

I use an iPhone and the map shows up at the top as soon as I tap on Exercise for that day, just like the picture. If I don’t turn GPS on, I don’t get a map.

Don’t give up on it yet but try to double check that everything is set up and turned on before you go on your next walk.

If everything is set up correctly and GPS is not working at all on your Charge 5, then you should contact Support and ask for a replacement as GPS is an important part of the tracker.

I hope this helps a bit.