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ECG

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‎10-16-2023 16:37

‎10-16-2023 16:37

Nothing there when I tap to do ECG.. it says error 

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4 REPLIES 4

‎10-17-2023 09:58

‎10-17-2023 09:58

Hello @Buzz88 

You might want to confirm that the ECG app is installed on your Charge 5. This help page has instructions on how to find the app and install, if needed: Fitbit ECG 

If your device shows the ECG app is installed, you could try to uninstall the app, sync, then re-install the app. 

Rieko | N California USA MBG PE

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0 Votes

‎10-20-2023 23:18

In response to RiekoC

‎10-20-2023 23:18

The app was there… it finally worked after quite a few tries 

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‎10-21-2023 03:55

In response to RiekoC

‎10-21-2023 03:55

What if I cannot uninstall the ECG app as if I do it keeps saying "Installation failed"???

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‎10-21-2023 07:39

In response to SunsetRunner

‎10-21-2023 07:39

Fitbit says no idea what is wrong and  offer a strap instead of technical support!!!

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