04-24-2022 04:59
04-24-2022 04:59
My EDA measurement result always say my heartbeat could not be detected. Yet it always shows a heart rate count on the results. The About says the measurement relies on contact with the watch and the “palm”. Are we supposed to be holding the device in our palm for the EDA measurements?
04-25-2022 05:26
04-25-2022 05:26
Hello @Fschw
Are you using the Charge 5? You're supposed to touch the sides to measure EDA with the Charge 5. I think with the Sense you're supposed to put your palm over it.
If you follow this link and scroll down the page, you can read about how it's measured and it also has some troubleshooting advice.
I hope that helps a bit.
04-25-2022 16:02
04-25-2022 16:02