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Ecg not working

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‎01-25-2023 04:01

‎01-25-2023 04:01

Has anyone else had problems where the ecg isn't working? Tried resetting etc nothing works. Customer support aren't any help. Anyone any suggestions? Apart from binning it!!

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‎01-25-2023 05:06

‎01-25-2023 05:06

@Walsan Welcome back to the Fitbit community!

After my experiences the finger tips you're using for taking an ECG should have a little bit of moist to improve electrical conductivity for the ECG to work reliably.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
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