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Erratic readings

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My Charge 5 gives me some very erratic readings about once every 2 weeks. For example, this morning I reached over to hit the snooze button on the alarm only to have the watch celebrate reaching my goal. I may have got up to pee in the night  but that is only 20 steps not 12000!

As much as I appreciate all the badges I am racking up, it makes me feel like a dirty cheat. I never experienced such events with my faithful old Charge 2.

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Hi, @YULmartha welcome, are you using "Mobile Track" on your phone? if so disable it and let us know if that works.

I hope this helps.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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