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Exercise App on Charge 5 tracker

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‎09-28-2021 09:16

‎09-28-2021 09:16

My exercise app on my new Charge 5 quit working.  If I tap on the exercise icon to allow me to choose what mode I want...walk, run, etc........nothing happens and 2 taps gets me back to my clockface.  Any advice for me?

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4 REPLIES 4

‎09-28-2021 09:19

‎09-28-2021 09:19

Have you restarted the device from the settings menu?

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‎09-28-2021 09:22

In response to jasrot

‎09-28-2021 09:22

Yes, I did the restart thing.  Didn't fix it.

 

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‎09-28-2021 09:23

In response to cynflood

‎09-28-2021 09:23

The other option you can try to is to restart using the charging cable.

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‎09-28-2021 09:25

In response to jasrot

‎09-28-2021 09:25

I believe I did that also.  I pushed that button 3 times on the USB end of the charge cable, waited for the FitBit icon to show on the screen. Again, nothing fixed the exercise app.  LOL--If you have other ideas, I'd love to hear them, but am heading to work now .Will check in this evening.  Thanks for your replies!!  Much appreciated.

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