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Fitbit Charge 5 battery Draining fast

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‎01-22-2022 11:03 - last edited on ‎01-25-2022 05:40 by Moderator Alum

‎01-22-2022 11:03 - last edited on ‎01-25-2022 05:40 by Moderator Alum

So, I charged my Fitbit Charge 5 last night  (January 21st 2022) to 100% as of 11:30 PM. Now, as of 2:00 PM, (January 22nd 2022) it’s at 23%! I purposely bought a new Fitbit to upgrade from what I had not downgrade. I’ve had a Fitbit since they’ve come out and never had this issue. Now, I can barely even get customer service? What in the world?

 

 

Moderator edit: subject updated for clarity + format

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‎01-25-2022 05:39

‎01-25-2022 05:39

Welcome to the Fitbit Community forums, @Rideordiefilly. 

 

I appreciate all the information that you've shared about the inconvenience you've been having with your Charge 5. 

 

I've been informed that you were able to get in touch with the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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