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Fitbit Charge 5 not reading SpO2 data

‎06-19-2025 04:08 - last edited on ‎06-19-2025 11:10 by Fitbit Moderator

‎06-19-2025 04:08 - last edited on ‎06-19-2025 11:10 by Fitbit Moderator

My fitbit is not longer reading my sp02 and says I need to install an app. It then says said app is unavailable

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎06-19-2025 06:32

‎06-19-2025 06:32

Hi @Mercuriela and warm welcome to the forums. 

Thanks for stopping by, I hope you're doing well!

I appreciate all the feedback provided about the SpO2 feature. I need to inform you that this issue has already been escalated to our team, and they are currently investigating in order to find a solution.

We are sorry for any inconvenience this has caused. Rest assured that we'll keep you posted on any update, as soon as it becomes available.

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

Best Answer