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Fitbit Charge 5 won't charge

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‎01-14-2023 17:20 - last edited on ‎01-17-2023 06:09 by Moderator Alum

‎01-14-2023 17:20 - last edited on ‎01-17-2023 06:09 by Moderator Alum

  • I just bought a new Fitbit Charge 5 I took it out of the box and plugged it in and nothing happened no lights nothing 

 

 

Moderator edit: format

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‎01-17-2023 06:08

‎01-17-2023 06:08

Welcome to the Fitbit Community forums, @Dano63. 

 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, I recommend that you continue the communication with them so they can let you know how to proceed. 

 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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