Hey all, I’m having some problems with my Fitbit Charge 5. Unfortunately it seems that steps, miles, and calories are all pretty inaccurate. On a day where I had very little movement it says I’ve burned almost 3k calories and walked 3 miles. My girlfriends Apple Watch says we walked less than half that amount and we were together all day! My job is at a desk and it’s showing that I walked 2 miles at work. On a day with exercise, it’s saying I burn almost 4k calories! As much as I’d love for that to be the case, it seems very unlikely.
In addition, it usually overcoats my run distance and calories burned in comparison with what comes up on the treadmill.
At this point, I’ve spoken with customer service 3 times, reset my watch countless times, have checked all my statistics to make sure they’re correct, and have even exchanged my Fitbit for a new one! The second one is having all the same errors. Any help would be very appreciated!
