Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app opens, but I can’t scroll through it

Replies are disabled for this topic. Start a new one or visit our Help Center.

My Fitbit app opens, but I can’t scroll through it, seems frozen. Any suggestions? 

 

Moderator edit: subject updated for clarity

Best Answer
2 REPLIES 2

Force close the app and open it again.  If that doesn't work, clear the app cache.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer

Hi, it's good to see you visiting the community for the first time, @Claretbumble

Thanks for the details provided about this inconvenience with your Fitbit app. 

Let me know if your app is working again after the steps @DramaQueenDiva shared earlier. If the issue persists, let me know if you're seeing any specific error message as well and try:

  • Logging out from the app.
  • Restarting your phone.
  • Logging back in to check if your app works properly.  
Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti

Best Answer
0 Votes