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Fitbit charge 5 Strap issue

‎11-02-2025 02:48 - edited ‎11-02-2025 02:59

‎11-02-2025 02:48 - edited ‎11-02-2025 02:59

My watch strap was teard so i wanted to change when I pull i see a piece stick to the watch I am unable to remove it 

I see two pieces in the strap area I am not sure how to remove. Anyone suggest me solution?

 

Watch.jpg

 

 

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2 REPLIES 2

‎11-02-2025 02:57

‎11-02-2025 02:57

I am not sure how to remove this and add new strap. 

watch2.jpg

 

 

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‎11-03-2025 08:32

‎11-03-2025 08:32

Hi, @rajmahendra welcome to the Fitbit Community!

I appreciate your communication in the Forums. I understand the situation you are going through with your Charge 5. Thank you for the steps you already tried.

I see you are unable to replace the bands of your device and I can recommend you the following article that might help you to know better how to do it: How do I wear my Fitbit device?

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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