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Fitbit charge 5 band

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‎05-22-2022 05:44 - last edited on ‎11-11-2024 06:12 by Fitbit Moderator

‎05-22-2022 05:44 - last edited on ‎11-11-2024 06:12 by Fitbit Moderator

My fit bit charge 5 band keeps popping off. I bought 2 new band replacement and they still keep popping off. I'm afraid I'll loose my watch this wY.

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‎05-22-2022 10:28

‎05-22-2022 10:28

I know it's a PIA when you have to fasten your tracker to your wrist but try switching the top & bottom bands - this worked for me with my Charge 4 and most recently with my Charge 5.  It not only worked for me with the band that was included but also worked when I purchased a metal band with a magnetic clasp on Amazon. It's frustrating and I don't get it but this seemed to solve the problem for me.

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