Fitbit charge 5 blank screen

[Psr_89]

My Fitbit charge 5 screen has gone blank. I had purchased my Fitbit on 29th Dec 2022 and it has stopped working. I have followed all the instructions mentioned on the website and the community page and the issue is not resolved. 
help please !

[RiekoC]

Hello & welcome @Psr_89 

Sorry to see that your Charge 5 is non-responsive. 

Since you've already tried all the recommended troubleshooting steps without success, the next step would be to contact Fitbit support, especially since your device is still under warranty. Click here for links to contact them via chat, phone, and direct message: Fitbit support 

[Psr_89]

Thank you. I will do the same. 

[Unhappy10]

Mine crashes every 2 weeks and customer service is non existent