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Fitbit charge 5 went blank

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My Fitbit Charge 5 suddenly is not working. Screen is blank despite charging it. 
 
I tried re-starting by pressing the button on the charger 3 times with a gap of 1 second, but the screen remained blank.
 
The item is under warranty however unable to reach Fitbit customer support India by email or phone
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This same thing just happened to me this morning.  I am going to try to contact support in US

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