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Fitbit charge five strap removal button broke.

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‎10-19-2023 17:51

‎10-19-2023 17:51

I got my fitbit about a year ago and I was changing straps, when I pushed down the button that you remove the straps with it came out with the strap and I could not find the tiny piece. Is there anyway to replace the button?

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‎10-20-2023 03:37

‎10-20-2023 03:37

Welcome to the Fitbit community, @TristenH!

Sad to hear that you're having an issue with your Charge 5.
As this shouldn't happen with normal use while using genuine Fitbit bands with your device, I'd suggest to contact Fitbit support for further assistance:

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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