09-09-2022 10:28
09-09-2022 10:28
1: fitbit won't sync
2. Although fitb8t seems to be registering steps there is nothing showing up on hourly activity. I can walk around and total steps increase, however, nothing shows on hourly activity
Answered! Go to the Best Answer.
Best Answer09-10-2022 04:32
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-10-2022 04:32
@Picard321 Have you tried doing any sort of trouble shooting? Try uninstalling the Fitbit app and installing it again. If that doesn't work, try restarting your Charge 5 or possibly even doing a factory reset and setting it up as a brand new device.
Another option is to remove the hourly activity tile and add it back. You can do this by selecting "Edit" in the upper right hand corner and then deleting the hourly activity tile, then select "Done". To add it back, click "Edit" again and scroll to the bottom to find the hourly activity tile and add it back.
Let me know if any of that works for you.
Best Answer09-10-2022 04:32
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-10-2022 04:32
@Picard321 Have you tried doing any sort of trouble shooting? Try uninstalling the Fitbit app and installing it again. If that doesn't work, try restarting your Charge 5 or possibly even doing a factory reset and setting it up as a brand new device.
Another option is to remove the hourly activity tile and add it back. You can do this by selecting "Edit" in the upper right hand corner and then deleting the hourly activity tile, then select "Done". To add it back, click "Edit" again and scroll to the bottom to find the hourly activity tile and add it back.
Let me know if any of that works for you.
Best Answer09-10-2022 10:44
09-10-2022 10:44