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Battery Drain & Continuous Vibration

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‎08-20-2022 11:16

‎08-20-2022 11:16

My Charge 5 battery was lasting a week between each charge, but last week it suddenly drained the entire battery in a couple hours and it won't hold a charge for even a single day anymore.

Last night it says I did two intense elliptical workouts while I was asleep.

Today it is starting to vibrate continuously for no reason, resetting stops it for a little, but then it gets right back to buzzing.

 

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‎09-10-2022 09:12

‎09-10-2022 09:12

Hi, it's good to see you visiting the Community forums for the first time, @Blongwell.  

 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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