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Floor count disappeared when switching to Charge 5

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‎03-01-2022 21:59 - last edited on ‎04-25-2022 15:27 by Fitbit Moderator

‎03-01-2022 21:59 - last edited on ‎04-25-2022 15:27 by Fitbit Moderator

I had a charge 3 before and it worked fine. I switched about 5 days ago and today the stairs are gone from the device and the app. I am not sure if they were gone as soon as I switched but I think it happened today.

 

Moderator Edit: Clarified subject

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20 REPLIES 20

‎03-09-2023 10:32

In response to Snobra

‎03-09-2023 10:32

Really annoyed to discover this. I hike in the lakes and like to compare floors from walks😡

Best Answer