Food logging

[RAP88]

How long does it take for new foods to log?

I have been uploading new labels for over two months and nothing has shown up. 

[DavideFitbit]

Hi, thank you for sharing this information about the problem you're experiencing with food logging, @RAP88. 

Could you please provide few extra details about this? Let me know where exactly have you been logging the labels you mentioned and if you've been seeing any specific error message. Are you manually logging food to your food diary?  

I'll be around. 

[RAP88]

Let’s see if some of them have updated?? Nope!

I have uploaded many over the last few weeks. I just give up and look for close enough…. Which I do not want to do for health purposes and not what I expect for a premium service.

A few examples:
meat and deli products from Aldi.

If you look up Fannie May pixies. There are numerous varying amounts of calories and serving sizes.

My questions:

Isn’t it possible to fact check and clean up duplicates?

Why ask to take photos and upload information if it’s not being registered?


Sent from my iPhone

[DavideFitbit]

@RAP88 Thank you for sharing this information. 

In this case, in order to improve the accuracy of the food options you mentioned earlier, I would recommend that you post this idea in the Feature Suggestion board of the Community, since this section is regularly monitored by the team of developers. Make sure to post your idea including as many details as possible. 

Regarding the food options not being included, I noticed you're referring to the food scanner feature that allows you to send a request for a specific food to be included on the food database. Unfortunately there is no specific time frame for the foods to be added to the list, 

Thank you for the information and for the feedback provided; our team is always working to enhance your experience and your feedback is a big part of that process.

See you around.