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Freezing device.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-16-2026 09:02 - last edited on ‎01-17-2026 18:31 by Fitbit Moderator

‎01-16-2026 09:02 - last edited on ‎01-17-2026 18:31 by Fitbit Moderator

Well, that's it, I'm done !

I've tried all the help and suggestions given on this site however nothing has worked and stopped this from happening. 

I'm now looking for an alternative device.

Very disappointed. 

 

Moderator edit: clarified subject.

Best Answer
3 REPLIES 3

‎01-16-2026 19:47 - edited ‎01-16-2026 19:48

‎01-16-2026 19:47 - edited ‎01-16-2026 19:48

Welcome back to the community @Baxi. 

Thank you so much for sharing your experience with your Fitbit.

I'm truly sorry to hear it's been such a frustrating process for you. To make sure I can provide the best help possible, would you mind sharing a few more details about what's happening?

Best Answer

‎01-20-2026 02:35

In response to ManuFitbit

‎01-20-2026 02:35

I have had this issue for over 12 months and have taken on board all the advice from the tech team on this forum.

 

NOTHING has fixed it.

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0 Votes

‎01-23-2026 14:19

In response to Baxi

‎01-23-2026 14:19

Thanks for the response @Baxi .

I'm sorry to hear about the situation you've been having and the time you've spent dealing with this issue.

Since you've already tried the suggestions here in the forums, I'd recommend reaching out directly to our Support Team. They can provide you with more personalized assistance and look deeper into your specific case.

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0 Votes