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Freezing device.

‎01-16-2026 09:02 - last edited on ‎01-17-2026 18:31 by Fitbit Moderator

‎01-16-2026 09:02 - last edited on ‎01-17-2026 18:31 by Fitbit Moderator

Well, that's it, I'm done !

I've tried all the help and suggestions given on this site however nothing has worked and stopped this from happening. 

I'm now looking for an alternative device.

Very disappointed. 

 

Moderator edit: clarified subject.

Best Answer
2 REPLIES 2

‎01-16-2026 19:47 - edited ‎01-16-2026 19:48

‎01-16-2026 19:47 - edited ‎01-16-2026 19:48

Welcome back to the community @Baxi. 

Thank you so much for sharing your experience with your Fitbit.

I'm truly sorry to hear it's been such a frustrating process for you. To make sure I can provide the best help possible, would you mind sharing a few more details about what's happening?

Best Answer

8 hours ago

In response to ManuFitbit

8 hours ago

I have had this issue for over 12 months and have taken on board all the advice from the tech team on this forum.

 

NOTHING has fixed it.

Best Answer
0 Votes