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Gasket on back

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‎08-15-2022 08:24

‎08-15-2022 08:24

My charge 5 had the gasket and fitting for gasket come off. Less than a year old. Trying to figure out how to contact the warranty department.

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‎08-15-2022 11:45

‎08-15-2022 11:45

Hi, @Mjtoth31 , I am really not sure what you mean by the “gasket on the back” - perhaps you could post a picture so it is clearer?

 

In the meantime you can see the various ways of getting in touch with Fitbit Customer Support on contact.Fitbit.com .  They will look after you!

Sense, Charge 5, Inspire 2; iOS and Android

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