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Goodbye all - charge 5 going BACK to amazon

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‎08-16-2022 04:41

‎08-16-2022 04:41

Hi all,

 

Sorry to say goodbye, but I would have thought 9 years later Fitbit would have created a better product than the Fitbit One.  The One was a great tracker; maybe Fitbit is trying to put too many bells and whistles on THIS thing?  If all the gee-gaws worked I’d be thrilled.  The “canned answers” provided by “support” moderators do not work.  My Charge 5 is going back to Amazon on Monday and my trusty (…and WORKING..) Apple Smartwatch is going back on my wrist.  Sorry, Fitbit - I gave you a chance.

 

Best wishes all….

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‎08-16-2022 04:48

‎08-16-2022 04:48

At this point, I think you are lucky you have that option.  The return window for my Charge 5 has closed, and after all my contact with customer service I'm being told to wait for new firmware.

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