help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Google

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-16-2023 16:43

‎06-16-2023 16:43

I’ve switched to Fitbit through Google,but none of my friends have and there’s no communication.Terrible.

Best Answer
3 REPLIES 3

‎06-17-2023 05:40

‎06-17-2023 05:40

Hello @NCS1-Ct and welcome to the Community.  I read your post several times and I'm not sure what you are asking or how you need help.  Can you please rephrase your issue with more details?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎06-20-2023 14:41

In response to LZeeW

‎06-20-2023 14:41

Hi.Sorry for the confusion.I switched my Fitbit account to Google and wished I didn’t because I’m the only one of my Fitbit friends that made the switch.

Also, your message went to my junk mail. Glad I checked!

Best Answer

‎06-20-2023 14:44

In response to NCS1-Ct

‎06-20-2023 14:44

@NCS1-Ct I did the same and indeed only friends who already switched will show any data. There is a warning shown in the app before switching.

@LZeeW in the new app there is an option to migrate Fitbit to Google account. Once this is done, user can't see details or posts in the community feed from users who haven't done the switch yet.

Best Answer