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HRV not working intermittently

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‎02-11-2023 10:07

‎02-11-2023 10:07

My HRV tracking doesn’t work many days throughout each week. No matter how I wear it, it doesn’t matter. How can I fix? I’ve reset and listened to Fitbit’s suggestions and still hasn’t worked. 

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‎02-13-2023 13:16

‎02-13-2023 13:16

Also having the same problem! Tried all the recommended steps, and spoken to customer service twice which is being escalated to another team who are supposed to contact me. Seen a lot of people in these forums with similar problems so I’m considering returning the charge 5 for a Sense 2 or Apple Watch

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