Have to login with Google everyday

[cathybouabre]

My fitbit app used to stay logged in all the time. Now I have to log in every day. Today it keeps giving me an error message. 

[cathybouabre]

By the way I have already tried deleting app, restarting device, reinstall app. It let's me sign in but next day I can't sign in again 

[RiekoC · Accepted solution]

Hello @cathybouabre 

One more thing you can try is clearing the cache for the Fitbit app on your phone, followed by force stop, then re-open the app.

If that doesn't work, try clearing the storage for the Fitbit app on your phone, followed by force stop, then re-open the app. When you clear the storage, it will clear the cache & data for the app so you'll need to log back in to the app.

Hopefully, this will clear out whatever is causing the need to log into Google daily. 

[cathybouabre]

Thanks, I cleared the cache yesterday and the app opened today without me having to sign in today! 

[RiekoC]

Hello @cathybouabre 

Thanks for letting us know that clearing the Fitbit app cache seems to have resolved your login issue. Hopefully, this takes care of having to log in daily.