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Health Metric Tile Not Opening

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‎10-20-2022 08:12

‎10-20-2022 08:12

When I tap on the Health Metric tile in the app nothing happens. It highlights the tile but doesn't open anything up at all. I have read many other issues with the health metric tile so I will start by saying I'm in the UK so on the list, my charge 5 is showing the Sp02% in the stats and I've logged out, forced closed, restarted my phone, logged back in and syncd but the tile still doesn't do anything or open anything up. My phone is a Samsung S22 Ultra with the latest software update on both the phone and Fitbit App. Im on the premium trial but unless I can sort this I wont be continuing with it at all. 

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‎10-20-2022 14:14

‎10-20-2022 14:14

I would try clearing my app cache, and maybe deleting the metrics tile, and then re-adding it to the app. 

CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows

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2 REPLIES 2

‎10-20-2022 14:14

‎10-20-2022 14:14

I would try clearing my app cache, and maybe deleting the metrics tile, and then re-adding it to the app. 

CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows

Best Answer

‎10-24-2022 02:33

In response to charleskn

‎10-24-2022 02:33

Thats actually worked. Thank you for you're reply. 

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